Data Subprocessors

LoadImpact's subprocessors of Personal Data and Customer Data

Last updated January 28, 2020.

1. Introduction

LoadImpact uses a number of sub-processors of Personal Data and Customer Data to deliver Services to customers. On this page we maintain a current list of data sub-processors authorized to process Personal Data and Customer Data for LoadImpact’s services. LoadImpact has entered into data processing agreements with these data sub-processors for the protection of Personal Data and Customer Data. The data sub-processors that LoadImpact utilizes can be categorized into three categories:

Core infrastructure Data Sub-processors

EntityCountryPurpose of processing
Amazon Web Services, Inc.USACloud service provider
Datadog, Inc.USAIT operation analytics
SolarWinds Worldwide, LLC (Loggly.com)USAIT operation analytics
Functional Software, Inc. (Sentry.io)USAIT operation analytics

Support Data Sub-processors

EntityCountryPurpose of processing
HelpScout, Inc.USACustomer support
Drift.com, Inc.USACustomer support
HubSpot, Inc.USACustomer relationship management
Segment.io, Inc.USACustomer data infrastructure

Analytics Data Sub-Processors

EntityCountryPurpose of processing
Google, Inc.USAUser analytics
FullStory, Inc.USAUser analytics