This document contains some of our most frequently asked questions about pricing. If your question isn't answered here, please contact support.
No - There is no concept of VU hours for our plans. You can run all your tests up to the maximum limits as defined by your subscription.
Only tests executed from or streamed to the k6 cloud will count against your total number of tests. Specifically tests run with the
cloud command or
-o cloud flag. e.g.
k6 cloud myScript.js or
k6 run myScript.js -o cloud
Yes - please contact sales or support to initiate the process
Yes we offer discounts on our base subscriptions. Please contact sales to confirm your eligibility and a custom quote
Yes - our online plans will auto renew, however they can be canceled at any time in app, for any reason.
Yes - You can upgrade or downgrade.
Upgrades result in a prorated amount being applied towards your new plan. For example, if you are 15 days into a month and upgrade, about 50% of your current subscription would be applied towards the new plan's cost.
Downgrades are charged immediately but do not start until the next billing cycle. You retain the ability to test with your current plan until the next billing cycle starts.
Yes - within the billing menu, you can specify a billing email address. We will send a copy of the receipt to this email upon each renewal.
These are located in the billing menu
To get a invoice/receipt for your purchase: Click drop down next to your name in app -> billing Scroll down to the “Payments” category. Click the “View receipt” button.
You can choose to either save or print the receipt. Your receipt number is considered your invoice number.
Please update the billing details in the billing menu. This will regenerate the receipts with proper address, company name and other details.
For Swedish organizations - we must charge this as we are based in Sweden
For other EU organizations - please be sure to enter your VAT number in the billing menu. If you have forgotten to add your VAT number and it is the same calendar month as your charge, please contact support for potential options on adjusting the charge.
Yes - we have a professional services team that can be engaged to assist in your testing. This team can be utilized to just give a hand with scripting or execute entire projects based on your need. Please contact sales for more information. Note: Projects need to be scoped and typically require a 1-2 week lead time, depending on availability.